You begin with a small Ecommerce setup and with the incredible dedication and resilience you grow to a certain level. Is it possible to run the business in the same ‘good old’ way? No, it is not!
You should be alert and sensitive to the growing business needs and understand that it is not possible to meet customer expectations by following self-fulfillment method. Business process outsourcing is a smart way of shifting the non-core processes to service partners. For an Ecommerce business, hiring a 3PL order fulfillment company is low-hanging fruit. There are some unique advantages of 3PL fulfillment.
Keep the organization lean without compromising scalability
Perhaps it is the most important benefit of outsourcing order fulfillment today. You don’t keep the burdens of the excessive workforce, their wages and taxes, and employee welfare. You needn’t arrange warehousing facilities and other infrastructure. Still, you handle seasonal upsurge or downfall without a hassle. How is it possible? It is possible because your 3PL service partner has the competency of handling logistics like a champion.
Get the benefit of Economy of Scale
When you manage order fulfillment in-house, the scale of the business is a worrying factor. The more boxes you are supposed to ship, the more money you need to spend. However, when you outsource the same, the situation turns around 180 degrees. The more packets you tell the service partner, the less is the handling cost. It is because the resource utilization increases with the volume, and operating cost drops. The service provider transfers the benefit to its client; that is, you!
Build a data-driven insight
When you outsource the process of order fulfillment to a 3PL service provider, you get the benefit of a strong and robust software platform. Since it is the core business of your partner, they can’t afford to manage the database in the old-fashioned way. It is mandatory for them to use a technology-first solution. It is a beneficial thing for you to establish a profile-mapping of your customers.
‘Deliver with a smile’; yes, you make your customers feel delighted not merely happy. Errorless, timely delivery makes a customer feel good about your company. Experts say that the order fulfilment process is the ONLY process that touches a customer in the Ecommerce business. Forget about managing order fulfillment in-house. Search the best 3PL service provider and take your Ecommerce business higher and higher.